Free U.S. shipping on orders over $10 International shipping
0 0.00

Your cart is empty

Conditions of Use

Welcome to the True Puffs® Web site. By using the True Puffs Web site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the True Puffs Web site.

References to True Puffs herein refer to InStore Vision LLC dba True Puffs

The True Puffs Web site is intended for use by individuals 18 years of age or older.

True Puffs reserve the right to make changes to the True Puffs Web site and its Conditions of Use and Legal Notices at any time. Each time you use the True Puffs Web site, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the True Puffs Web site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the True Puffs Web site.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site.

Disclaimers and Limitation of Liability

By using the True Puffs Web site, you expressly agree that use of the True Puffs Web site is at your sole risk. The I Love Ecigs Web site is provided on an "AS IS" and "as available" basis. Neither True Puffs nor its affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the True Puffs Web site will be uninterrupted or error-free. Neither True Puffs nor its Associates warrant the accuracy, integrity or completeness of the content provided on the True Puffs Web site or the products or services offered for sale on the True Puffs Web site. Further, True Puffs makes no representation that content provided on the I Love Ecigs Web site is applicable to, or appropriate for use in, locations outside of the United States. True Puffs and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by I Love Ecigs or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall True Puffs or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the True Puffs Web site, including but not limited to reliance by you on any information obtained from the True Puffs Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of True Puffs has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the I Love Ecigs Web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Product Display/Colors

The True Puffs Web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and True Puffs  reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, True Puffs will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with True Puffs 's Return Policy.

Pricing Policy

Online prices are generally above those in the stores, but may vary. Prices and offers are subject to change.

Paying for Your Order

You may pay for your orders with all major credit cards issued in the United States of America or elsewhere. Currently, we accept AMEX, Visa®, MasterCard and Discover® Card.

Generally, credit and debit card are charged at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.

Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The True Puffs Web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy

All sales made through the True Puffs Web site are subject to True Puffs’ Warranty, Return & Exchange Policy return policy. For a complete explanation of the return policy, please see Returns in our Help section.

Order Limitations

We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.

Order Limitations/Limited Quantities

True Puffs may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. I Love Ecigs also reserve the right to reject any order you place with us. These restrictions may include orders placed by the same True Puffs Web site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. True Puffs reserve the right to limit or prohibit sales to dealers.

Shipping

All orders placed on this site are subject to product availability and will be shipped according to True Puffs’ Shipping Policy.

In the rare event that your order never arrives, notification of lost items must be received within 30 days from receipt of the shipping confirmation e-mail.

Please review the Shipping Policy for additional information on shipping times, rates and policies.

Termination of Use

True Puffs may, in its sole discretion, terminate your account or your use of the True Puffs Web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. True Puffs reserve the right to change, suspend or discontinue all or any aspects of the True Puffs Web site at any time without prior notice.